Technical Services
Service Sites
North America
Contact Information:
Julio Hu
julio@dkcoding.net
WhatsApp:
+86 152 4365 1384
South America
Contact Information:
Mr. Martin Xu
martin@dkcoding.net WhatsApp: +86 187 1788 5520
Contact Information:
Leo Liu-Brazil market
leo@dkcoding.net WhatsApp: +55 31 9544-7788
Europe
Contact Information:
Mr. Johnny Liu
ylliu@dkcoding.net WhatsApp: +86 135 8599 7515
Africa
Contact Information:
Mr. Johnny Liu
ylliu@dkcoding.net WhatsApp: +86 135 8599 7515
Oceania
Contact Information:
Miss Amy Wang
wlwang@dkcoding.net WhatsApp: +86 182 9807 9256
Asia
Contact Information:
Mr. Tony Sun
tony.sun@dkcoding.net WhatsApp: +86 138 1676 1213
Contact Information:
Mr. Lanny Gong- Indonesia market
lanny@dkcoding.net WhatsApp: +86 138 1633 7901
North America
Headquarters
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
South America
Headquarters
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Europe
Headquarters
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Africa
Headquarters
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Oceania
Headquarters
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Responsible area:
上海、江苏、浙江
Address:
上海武东路32号(海达工业园)2号楼6楼
Telephone:
400-820-1395
Phone:
400-820-1395
Asia
Headquarters
Responsible area:
安徽
Address:
合肥市包河区太湖路太湖新村1栋903室
Telephone:
400-820-1395
Phone:
13888888888
Responsible area:
安徽
Address:
合肥市包河区太湖路太湖新村1栋903室
Telephone:
400-820-1395
Phone:
13888888888
Download Documents
FAQs

What is the reason why the TTO does not print the information?

+

Whether to choose a valid print content; Whether the distance between the print head and the bearing block or rubber roller meets the requirements; The print head may fail; Whether the synchronizer connection is normal;

How to solve the poor printing quality of thermal transfer printing(TTO) and coding machine?

+

Whether the ribbon has wrinkles; Whether the printing head is dirty (wipe with DK wipe cloth); Whether the bearing pad or rubber roller is dirty or damaged; Whether the ribbon and the print concentration setting match; Whether the ribbon is installed between the print head and the stripping roller; Check whether the machine is shaking and not fastening; Check whether the gap between the print head and the bearing pad is appropriate;

How to do when the printing position of DK802 ink roll coder is not accurate.

+

Check the working state of the packaging machine, whether the photoelectric tracking is normal; Pick up the signal source again to ensure that the packaging film is still when printing

Why the ink roll coder is not heated?

+

If the temperature is not displayed on the LED, check whether the input power supply is normal; the temperature shows, but cannot rise, check the heating pipe.

Message Form

1Please enter your basic information
  • *Company Name

  • *Your Name

  • *Email

2Please describe your product needs and comments or suggestions